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Delivery Informations

Welcome to hammock-canada.ca

Any order of $ 100 (USD) and over is eligible for free shipping, otherwise, a fixed shipping fee of $ 10 (USD) is applied.

Shipping conditions:

Our warehouses are located in the United States, in United Kingdom and in Ecuador, the shipping of your order requires an importation into Canada.

To do this, we created a simplified import process, to facilitate your shopping experience.

At the end of your purchase registration process, your order is displaying (in order):

1) The product description, quantity, unit cost and total value.
2) The total import cost of your order (including fixed shipping fee, if applicable).
3) Applicable provincial taxes by province where the product is sold.
4) The total cost (final). (No other fees will be required to obtain your order)

— The amounts shown are charged only when you confirm your purchase.
— You will receive a shipping confirmation email with tracking number within 48 hours of your purchase.
— Our carriers (UPS or FedEx or DHL) will deliver your order within 9 working days (or less, depending on your address).
— Your purchases are guaranteed against manufacturing defects for one year from date of purchase.

ADDITIONAL TERMS:

- We do not ship to PO boxes addresses. Only valid delivery addresses are accepted.
- Free shipping offer does not apply to remote areas more than 200 kilometers of Canada's major urban centers.
- A supplementary shipping fee will be required for customers living in remote areas.
(Our customer service will contact the customers of its regions to find an acceptable arrangement for delivery.)
​- The free shipping offer applies only to transport services "Standard" or "Ground".

If you have questions, do not hesitate to contact us by email or telephone.
We will be happy to help you.

HAMMOCK-CANADA.CA
Email : administration@hammock-canada.ca

Customer service : Tel. : +1-514-778-3648

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